tk697's Privacy Policy — Your Data, Your Rights
Protecting the personal information of every registered player on the tk697 platform is our highest priority. Read this policy to learn more.
1 Introduction & Purpose of This Policy
tk697 operates a safe and transparent online betting and casino platform for players in Bangladesh. We believe that protecting users' personal information is not merely a legal obligation — it is the foundation of our responsibility and trust toward every player.
This privacy policy ("Policy") applies to the tk697 website (tk697.bar) and all services provided under it. It describes what types of information are collected, why they are collected, how they are used and stored, and what rights you have over your information.
Policy Effective Date & Notice of Changes
This policy is effective from 2026. tk697 reserves the right to update this policy at any time. A notice will be posted on the website when changes are made. Users are responsible for reading the latest version. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
2 Information We Collect
tk697 collects the following categories of information as necessary to provide its services:
Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID card or passport number
- Residential address
- Email address
- Mobile phone number
Financial Information
- bKash, Nagad, or Rocket account number
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
- Bonus usage information
Financial information is used solely to process transactions and prevent fraud.
Usage Information
- Gaming history and betting records
- Login time and location (IP address)
- Device type and browser information
- Activity logs on the platform
Communication Information
- Summary of live chat conversations
- Requests and complaints submitted by email
- Support ticket information
- Survey or feedback form responses
Cookies & Automated Data Collection
Cookies and similar technologies are used on the tk697 website to improve your browsing experience. Information collected via cookies includes: the sequence of pages visited, session duration, and preferred language settings. Cookies can be disabled from your browser settings, but doing so may limit some platform functionality.
3 Purpose & Basis for Using Your Information
Collected information is used for the following lawful purposes:
3.1 Account Management & Service Delivery
Your information is used to create, verify, and maintain your account, and to provide uninterrupted betting, gaming, and payment services. Identity verification is essential to ensure the security of every transaction on tk697.
3.2 Fraud & Illegal Activity Prevention
Usage patterns are analyzed to detect and prevent money laundering, account hacking, and other fraudulent activities. This is done for the safety of all members.
3.3 Responsible Gaming
Players' gaming behavior is monitored to identify the risk of excessive betting. Where necessary, limit-setting or voluntary break options are provided. For more information, visit our Responsible Gaming page.
3.4 Service Improvement & Communication
Your information is used to improve platform functionality, resolve technical issues, and send important service-related messages (such as password changes and transaction confirmations). Consent is obtained for promotional communications.
3.5 Legal & Regulatory Compliance
Information may be retained and disclosed as required to comply with applicable laws and regulations. This includes cooperation with financial crime investigations and mandatory age verification.
4 Disclosure of Information to Third Parties
tk697 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
Service Providers
Minimum necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfers), cybersecurity, data storage, and technical support. These providers operate under strict confidentiality agreements and may not use the information for any other purpose.
Legal Authorities
Information may be provided to authorities pursuant to a court order, a lawful request from an investigating agency, or a mandatory disclosure requirement under applicable law. Such disclosures are always limited to the minimum information necessary.
Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the relevant party. Users will be notified before such changes take place and will have the opportunity to close their account if they wish.
5 Security Technology & Measures
tk697 applies industry-standard security measures to protect your information:
SSL Encryption
All data transmissions are encrypted via SSL/TLS protocols, protecting them from third-party surveillance.
Access Controls
Access to personal information is restricted to authorized personnel only, and every access is logged.
Regular Audits
Regular cybersecurity audits are conducted to ensure the effectiveness of security measures.
Response to Security Breaches
In the event of a data breach, tk697 will take immediate action and notify affected users as quickly as possible in accordance with applicable law. Maintaining full transparency in such situations is our commitment.
6 Data Retention Period
Active Account Data
Necessary information is retained for as long as the account remains active. Even after an account is closed, certain information may be kept for a specified period to meet legal obligations.
Financial Transaction Records
Financial information and transaction records are retained for a defined period as required by law. This information may be used for audit trails and dispute resolution.
Data Deletion Requests
Users may request deletion of information that falls outside legal retention requirements. Such requests are processed within a reasonable timeframe. However, information related to ongoing legal proceedings or investigations may not be immediately deletable.
7 Your Data Rights
Every user of tk697 has the following rights regarding their personal information:
Access
You have the right to obtain a copy of the personal information we hold about you. Submit this request to the support team by email.
Rectification
You may request correction of inaccurate or incomplete information. Changes can be made directly from your account settings or through the support team.
Erasure
You may request deletion of information that falls outside legal retention requirements, which will be processed within the specified timeframe.
Objection
You may object to marketing communications or profiling. Once an objection is raised, your information will no longer be used for that purpose.
Portability
You may request your information in a common format (such as CSV) for convenient use on other platforms.
Right to Restrict Processing
In certain circumstances, you may request a temporary suspension of processing your information — for example, while the accuracy of your data is being verified.
8 Protection of Minors' Information
Age Limit & Minors' Data
tk697 services are strictly for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of registration. If our attention is drawn to an account belonging to a minor, that account will be immediately closed and the associated information deleted.
If a parent or guardian believes their child has mistakenly created an account, please contact us immediately at [email protected].
9 Third-Party Services & Links
Payment Provider Policies
Services such as bKash, Nagad, Rocket, and bank transfers are used for transactions on tk697. These services have their own privacy policies that apply to their respective platforms. tk697 is not responsible for the data management practices of these external services. Users are advised to read the relevant service's policy separately.
Game Provider Information
Software from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers is integrated into the tk697 platform. Technical data from game sessions (session ID, game results) may be transmitted to the game provider's servers, but directly identifiable information (name, payment details) is not shared.
10 Contact & Complaint Resolution
For any questions, requests, or complaints regarding this privacy policy or your personal information, please contact our support team:
Privacy-Related Contact
Our support team is able to process your requests in both Bengali and English.
24/7 live chat and email support available
Complaints Process
When a privacy-related complaint is submitted:
- We will acknowledge receipt of the complaint.
- A detailed response will be provided after the investigation is complete.
- Any necessary corrective action will be taken.
- You will be kept informed at every step of the process.
To learn more about our services or policies, visit the FAQ page and the About Us page.
11 Policy Amendments & Final Provisions
Amendment Process
tk697 may periodically update this privacy policy due to business needs, legal changes, or security improvements. For significant changes, a clear notice will be displayed on the website and registered users may be notified by email. The date of any change will always be noted at the top of the policy.
Related Documents
This privacy policy should be read together with tk697's Terms & Conditions and Responsible Gaming policy. These documents together form the overall legal framework for using tk697.
Applicable Law
This privacy policy is operated in accordance with applicable international data protection standards and cybersecurity laws in force in Bangladesh. In the event of any dispute, a friendly resolution will first be attempted through the tk697 support team.